111pkr Privacy Policy
At 111pkr, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have as a player in Pakistan and beyond. We keep things transparent so you can game with confidence.
How 111pkr Keeps Your Data Safe
End-to-End Encryption
All data transmitted between your browser and the 111pkr platform is secured using 256-bit SSL/TLS encryption. Your login credentials, payment details, and personal information are never exposed in transit.
Secure Data Storage
Personal data is stored in access-controlled, encrypted databases. 111pkr operates strict role-based access controls — only authorised personnel may access player account data, and every access event is logged.
Your Rights
You have the right to access, correct, or request deletion of your personal data held by 111pkr at any time. Submit a request via live chat or email and we will respond within 30 days.
No Unsolicited Sharing
111pkr does not sell, rent, or trade your personal data to third-party marketing companies. Data is shared only with regulated partners necessary for platform operation, payments, and legal compliance.
Cookie Transparency
111pkr uses cookies strictly for session management, security, and platform performance. We do not deploy invasive third-party advertising trackers. You can manage cookie preferences at any time from your browser settings.
Regulatory Compliance
111pkr's data practices are aligned with the requirements of our international gaming licence and applicable data protection legislation. We undergo periodic audits to maintain compliance and protect our players.
Table of Contents
This Privacy Policy ("Policy") describes how 111pkr ("the Platform", "we", "us", "our") collects, processes, stores, and protects the personal data of individuals ("you", "Player", "User") who visit or register an account on the 111pkr platform at 111pkr.net. By accessing our platform or creating an account, you acknowledge that you have read and understood this Policy. If you do not agree with how we handle your personal data, you should not use the 111pkr platform. This Policy should be read alongside our Terms & Conditions.
1 Who We Are
111pkr is an internationally licensed online gaming platform offering sports betting, live casino, slot games, and specialty gaming products to registered players. Our platform is accessible at 111pkr.net and serves players across Pakistan including Karachi, Lahore, Islamabad, Rawalpindi, and Faisalabad, as well as internationally where permitted.
For the purposes of this Policy, 111pkr acts as the data controller in respect of personal data collected through the platform. Queries regarding this Policy or our data practices may be directed to our support team at the contact details provided in Clause 16.
111pkr takes its data protection obligations seriously as part of its commitment to operating as a responsible, licensed gaming platform.
2 Personal Data We Collect
111pkr collects personal data that is necessary for the operation of the platform, the provision of gaming services, and compliance with our regulatory and legal obligations. The categories of personal data we collect include:
| Category | Data Points | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | Account registration, age verification, KYC compliance |
| Contact Data | Email address, phone number, residential address | Account communication, support, KYC address verification |
| Financial Data | Payment method details, transaction history, wallet balances | Deposit and withdrawal processing, fraud prevention |
| Gaming Data | Bet history, game sessions, bonus activity, win/loss records | Service provision, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser, OS, session timestamps | Platform security, fraud detection, service optimisation |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, service quality, compliance records |
We do not collect sensitive personal data such as biometric data, health data, or racial or ethnic origin information, except where strictly required for identity verification and with your explicit consent.
3 How We Collect Your Data
111pkr collects personal data through the following channels:
3.1 Direct Collection
You provide data directly to 111pkr when you: register an account; complete KYC verification; make a deposit or withdrawal; contact customer support; or participate in a promotion. This is the primary source of the personal data we hold about you.
3.2 Automated Collection
When you use the 111pkr platform, certain technical data is collected automatically. This includes your IP address, device identifiers, browser type, operating system, and session activity data. This data is collected through server logs, cookies, and similar technologies as described in Clause 9.
3.3 Third-Party Sources
In limited circumstances, 111pkr may receive personal data from third parties including: payment processors (to confirm transaction status and prevent fraud); identity verification service providers (to assist with KYC); and fraud detection partners. Data received from third parties is treated with the same level of care as data you provide directly.
4 How We Use Your Personal Data
111pkr uses your personal data for the following specific purposes:
- Account Management: Creating, maintaining, and securing your 111pkr Account, including password resets and two-factor authentication.
- Service Delivery: Processing bets, resolving games, crediting winnings, and managing your Account Balance.
- Payment Processing: Facilitating deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, Mastercard, and USDT.
- KYC & Compliance: Verifying your identity and age (21+), fulfilling anti-money laundering obligations, and meeting regulatory requirements under our gaming licence.
- Responsible Gaming: Monitoring account activity for signs of problem gambling, enforcing deposit limits, cooling-off periods, and self-exclusion requests.
- Fraud Prevention & Security: Detecting and preventing fraudulent transactions, multi-accounting, bonus abuse, and unauthorised account access.
- Customer Support: Responding to queries, complaints, and dispute resolution requests.
- Platform Improvement: Analysing usage patterns (in anonymised or aggregated form) to improve platform performance, design, and game selection.
- Marketing Communications: Sending you promotional offers, bonus notifications, and gaming news — only where you have opted in to receive such communications.
- Legal Compliance: Maintaining records required by applicable law and regulatory authorities, and responding to lawful requests from government bodies.
5 Legal Basis for Processing
111pkr processes your personal data on the following legal bases:
- Contractual Necessity: Processing required to fulfil our obligations under the Terms & Conditions you agreed to upon registration — including operating your Account, processing bets, and handling payments.
- Legal Obligation: Processing required to comply with anti-money laundering regulations, age verification requirements, and other obligations under our gaming licence.
- Legitimate Interests: Processing necessary for our legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement — where such interests are not overridden by your rights.
- Consent: Processing based on your freely given consent, including sending marketing communications and using non-essential cookies. You may withdraw consent at any time.
6 Data Sharing & Disclosure
111pkr does not sell, rent, or trade your personal data to third-party marketing organisations. We share personal data only in the circumstances described below:
6.1 Service Providers
We engage trusted third-party service providers who process data on our behalf under strict data processing agreements. These include payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, card schemes), identity verification providers, cloud infrastructure providers, and customer support platform operators.
6.2 Regulatory & Legal Disclosure
111pkr may disclose personal data to gaming regulators, law enforcement agencies, or other government authorities where required to do so by law, court order, or in connection with a formal investigation. In such cases, we disclose only the minimum data required.
6.3 Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business assets, player data may be transferred as part of that transaction. We will notify affected players before their data is transferred and becomes subject to a different privacy policy.
111pkr will never share your data with third-party advertisers or data brokers. If you receive unsolicited marketing claiming to be from 111pkr, please report it to our support team immediately.
7 International Data Transfers
As an internationally licensed gaming operator, 111pkr may process and store your personal data in countries outside Pakistan. Where data is transferred internationally, we ensure that adequate safeguards are in place, including contractual protections with recipients and compliance with applicable data transfer requirements under our licensing jurisdiction.
We take reasonable steps to ensure that any overseas recipients of your data handle it with the same standard of care that we apply ourselves.
8 Data Retention
111pkr retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law and our licensing obligations. Our standard retention periods are:
- Active Account Data: Retained for the duration of your Account and for 5 years following Account closure.
- Transaction Records: Retained for a minimum of 5 years from the date of the transaction, in accordance with anti-money laundering regulations.
- KYC Documents: Retained for 5 years from the date of verification or Account closure, whichever is later.
- Support Communications: Retained for 3 years from the date of the interaction.
- Marketing Consent Records: Retained until consent is withdrawn, and for 1 year thereafter as evidence of your consent decision.
Following the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to any individual.
9 Cookies & Tracking Technologies
111pkr uses cookies and similar technologies to operate the platform, maintain secure sessions, and analyse platform performance. We do not use invasive third-party advertising trackers.
9.1 Types of Cookies We Use
- Essential Cookies: Required for the platform to function. These include session management, authentication tokens, and CSRF protection. These cannot be disabled without impairing core functionality.
- Performance Cookies: Collect anonymised data about how players use the platform (e.g., most-visited pages, error events) to help us improve the service. No personally identifiable information is captured.
- Preference Cookies: Remember your settings such as language preference and display options across sessions.
- Security Cookies: Help us detect and prevent fraudulent activity, bot access, and suspicious login patterns.
9.2 Managing Cookies
You may manage or delete cookies at any time through your browser settings. Disabling essential cookies may prevent you from accessing certain features of the 111pkr platform, including account login. No action is required to accept essential cookies — they are active by default as they are necessary for the platform to operate.
10 Security Measures
111pkr implements a multi-layered security architecture to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our technical and organisational measures include:
- 256-bit SSL/TLS encryption for all data in transit
- AES-256 encryption for sensitive data at rest, including financial records and identity documents
- Two-factor authentication (2FA) available on all player accounts
- Role-based access controls restricting employee access to personal data on a need-to-know basis
- Automated intrusion detection and real-time threat monitoring
- Regular penetration testing and third-party security audits
- Segregated database environments preventing cross-contamination of data sets
While 111pkr takes every reasonable precaution, no system can be guaranteed completely secure. You are responsible for maintaining the security of your own account credentials. If you believe your account has been compromised, contact our support team immediately.
11 Your Data Rights
As a player on the 111pkr platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team with your verified account details:
- Right of Access: Request a copy of the personal data 111pkr holds about you. We will respond within 30 days.
- Right to Rectification: Request correction of inaccurate or incomplete personal data. Corrections to identity data may require supporting documentation.
- Right to Erasure: Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations. Note that deletion requests may not be fulfilled where we are required by law or our licence to retain the data.
- Right to Restriction: Request that we restrict processing of your data while the accuracy of that data is contested, or while a complaint is pending.
- Right to Data Portability: Request your personal data in a structured, machine-readable format for transfer to another service provider, where technically feasible.
- Right to Object: Object to processing based on legitimate interests, including for marketing purposes. Objections to marketing will be honoured immediately.
- Right to Withdraw Consent: Where processing is based on consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
We respond to all verified data rights requests within 30 days. In complex cases we may extend this by a further 60 days and will notify you accordingly. We do not charge a fee for processing data rights requests.
12 Children & Minors Under 21
The 111pkr platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from any person under the age of 21. Age verification is a mandatory step in the 111pkr registration process, and all Accounts are subject to documentary KYC age verification before withdrawal access is granted.
If 111pkr discovers that personal data has been collected from an individual under the age of 21, the Account will be immediately closed, any remaining Balance will be returned to the verified payment source, and all associated personal data will be deleted without delay.
If you are a parent or guardian and believe that a minor has registered on the 111pkr platform, please contact our support team immediately. We will investigate and act without delay.
13 Marketing Communications
111pkr will only send you promotional emails, SMS messages, or push notifications where you have explicitly opted in to receive such communications during account registration or through your account notification settings.
Marketing communications from 111pkr may include: bonus offers, free bet promotions, PSL cricket betting updates, new game announcements, and platform news. You may opt out of all marketing communications at any time by updating your notification preferences in your Account settings, or by replying STOP to any SMS from 111pkr. Opting out of marketing will not affect the delivery of essential transactional communications (such as deposit confirmations, withdrawal notifications, and security alerts).
14 Third-Party Links
The 111pkr platform may contain links to third-party websites or resources for informational purposes. This Privacy Policy applies only to the 111pkr platform. Once you navigate to a third-party site, that site's own privacy policy governs. 111pkr is not responsible for the privacy practices or content of any external websites and encourages you to review the privacy policies of any third-party site you visit.
15 Changes to This Privacy Policy
111pkr reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. Any material changes will be communicated to registered Account Holders by email or via an in-platform notification at least 7 days before the change takes effect, except where immediate changes are required by law.
The "Last Updated" date at the top of this document will always reflect the most recent revision. We encourage you to review this Policy periodically. Your continued use of the 111pkr platform following any update constitutes your acceptance of the revised Policy.
16 Contact Us
For any questions, concerns, or requests relating to this Privacy Policy or the personal data 111pkr holds about you, please contact our support team using the following details:
Email: [email protected] (plain text — not a clickable link)
Live Chat: Available 24/7 via the chat widget on every page of the platform.
Response Time: We acknowledge all privacy-related enquiries within 24 hours and respond in full within 30 days.
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